A-CSM® · Advanced Certified ScrumMaster® · 2 days · Helsinki
The change agent’s advanced course.
You already have the basics. This course gives you the tools for the situations where a good idea isn’t enough on its own — and change calls for bringing people along, not just tuning the mechanics.
4,89/5 Trustpilot(Scrum Alliance -kursseilta 2018→)Public calendar in Finnish — bring three colleagues or more and we can run this in English. Same trainer, same materials.
A-CSM® · 31.8.–1.9.2026 Helsinki
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01 · Recognise this?
You’re driving change — and it’s taking all your energy.
- 01You have good ideas and you see clearly why something should change. Others don't see it the same way — and it feels like you're pulling alone.
- 02You've done a CSM course or equivalent; the basics are in place. Still the resistance only grows: nobody objects to the idea out loud, but the day-to-day takes people back to the old way.
- 03You've started to doubt whether you even have the right to ask for change. It feels pushy — even though you know the current state won't hold.
02 · For you if…
You already hold the keys to change.
- You're an experienced Scrum Master or equivalent, and you've already seen for yourself that a good idea alone isn't enough.
- You lead development work that happens through people — and you've noticed facilitation is an entirely different skill from Scrum mechanics.
- You're responsible for change in your organisation without formal authority — leading people who don't report to you.
- You're a consultant or coach supporting organisations through change, and you want a senior-level certification behind your craft.
03 · What you take home
Five skills that get change moving.
01
How people actually experience change
What change does to the human mind, and where resistance really comes from. Understanding this takes you further than learning any amount of mechanics.
Connects to: anatomy of change, motivation and resistance
02
How to listen so the conversation moves
Listening isn't waiting for the other person to stop talking. It's a skill you practise — and with it, the conversation moves forward instead of staying put.
Connects to: active listening, facilitation fundamentals
03
What to do when views collide
Concrete ways into the situation where everyone has a reason that makes sense from where they stand — and a shared direction is still missing.
Connects to: conflict facilitation, integrating perspectives
04
How to build shared understanding
Shared understanding can't be announced from above. It can be built — one conversation, one exercise, one step at a time. On this course we practise how.
Connects to: shared view, facilitated group decisions
05
How to move change forward without ending up alone
Change is a team sport, not a solo effort. You learn to spot where the help is and how to get others building the solution with you — not just talking about it.
Connects to: coalition, networks of change, shared leadership
04 · What happens in the room
No slides — we practise for real.
Day 1
Change through people
- ·The anatomy of change — how change moves inside a person
- ·Why resistance arises and what really lies beneath it
- ·How to read the people around you better
- ·Motivation: what a person attaches to, and why
- ·Highlights of the day: your own change situation mirrored against the theory
Day 2
Facilitation in practice
- ·Developing and practising facilitation skills
- ·Facilitating the conversation when views collide
- ·How a person learns — and how to guide learning so it holds
- ·Building change together, not by command
- ·Business benefits: making change visible to those who aren't in the room
05 · After the course you…
No longer end up pulling alone.
- You can tell where people are in the change at any moment — and support them accordingly.
- You meet resistance calmly: you don't get defensive and you don't push.
- You see the different viewpoints and motivations — and instead of flattening them, you put them to use.
- You facilitate the conversation toward a shared solution.
- You help others learn new things, because you understand where learning comes from.
- You move change forward without ending up the only one pulling.
06 · What alumni say
“Change is a team sport, not a solo effort.”
Trustpilot reviews from Teemu’s Scrum Alliance courses since 2018. Satori-specific feedback is being gathered on a fresh Trustpilot profile.
07 · Trainer
Teemu Hyyryläinen
CST® · MSc · TBR-CT®
25+ years in IT consulting, leadership and training. Has trained thousands of consultants and specialists in Finland and internationally. Studied Cynefin with Dave Snowden in five masterclasses.
The pedagogy is Training from the Back of the Room (TBR) and the 4C model. You’re not coming to listen — Teemu acts as a guide on the journey.
08 · Certification
Scrum Alliance A-CSM®
The certificate is included in the course price. A-CSM® requires a prior CSM certification and at least one year of work experience in developing ways of working.
You can attend the course without these prerequisites too — you get the same learning, but the certificate isn’t granted until the Scrum Alliance requirements are met.
Upcoming courses
Upcoming A-CSM® dates
A-CSM®
31.8.–1.9.2026
Helsinki
Helsingin keskusta — paikka vahvistuu lähempänä
1590 € + VATRegister
09 · FAQ
Most common questions
- Does A-CSM require a prior CSM certification?
- For the certification, yes — Scrum Alliance rules require a prior CSM. You can still join the course without it if you want the same learning without the A-CSM mark.
- Is other work experience needed?
- The certification requires at least a year of experience in developing ways of working. The course starts from the assumption that you've already been in situations where mechanics alone came up short.
- Is the course remote or in person?
- Public courses in Helsinki are run in person. Facilitation is learned by practising, and that needs the same room.
- What's included in the price?
- Training materials, breakfast, lunch and afternoon refreshments, and the Scrum Alliance A-CSM® certification.
- Is there a group discount?
- Yes — there's a discount for a group of three or more. Get in touch and we'll work out the details.
More questions? Get in touch with Teemu →